Frequently asked questions

Pub Club is a marketplace for official pub merch. Each pub has its own page with tees, hoodies, glassware and more carrying its branding. When you buy, we print the item to order in the UK, ship it to you, and the pub earns a share of the sale.

Everything is printed to order — nothing is made until you buy it. Items are produced by our UK print partners and posted directly to your address. Standard delivery is typically two to four working days once the item is printed.

Standard UK delivery is free. If you need it faster, express next-day delivery is available at checkout for £5.99. Full details are on our Delivery & Returns page.

If an item arrives faulty, damaged or misprinted, we'll put it right — you have 30 days to report it for a free replacement or refund. Because every item is printed to order specially for you, we can't usually accept change-of-mind returns, so please check your size before ordering.

Pubs earn a share of every sale made through their page — a revenue share on each item sold, paid straight to their bank. Claiming and running a page is free: there's no stock to buy and no fee to join, so the pub only ever shares in the upside.

Head to the Claim page, tell us which pub is yours, and verify that you run it. Once you're approved you can add merch and start earning. It's free and takes minutes to get going.

Yes. All payments are processed by Stripe, a leading global payments provider. We never see or store your full card details — Stripe handles that on secure, PCI-compliant infrastructure.

Each product page shows a size guide with measurements. Because items are printed to order and can't usually be returned for change of mind, it's worth checking the guide against a garment you already own before you order.

Yes. You'll get an email confirmation when you order and another with tracking once your item has been printed and dispatched. You can also see your orders in your account.

You can browse freely. Creating an account lets you track orders, reorder quickly and manage your details — and it only takes a moment at checkout.

Email us at hello@pubclub.co.uk with your order number and we'll help. We aim to reply within one working day.